Data storage
How we handle your data — what we store, where, and why.
What we store
We store the information needed to run your account and your programme: your name, email address, organisation name, your responses to the questionnaire, and the generated programme content itself. We also store payment confirmation records.
We do not store your card details. Card payments are processed by Stripe and never touch our servers.
Where we store it
Your account, your questionnaire answers and your generated programmes are held in the European Union. Our database, sign-in and file storage run in Frankfurt, Germany.
One part of the service works differently. When you generate a programme, your questionnaire answers are sent to Anthropic PBC, San Francisco, United States, which operates the AI models that build it. That transfer relies on the European Commission's Standard Contractual Clauses. The full detail is in our privacy policy.
All data is encrypted in transit (TLS 1.2 or higher) and at rest.
What we do with it
We use your data for one purpose: to generate, store, and let you return to your onboarding programme — and to process payment when you upgrade. We do not sell your data and we do not share it with third parties for marketing.
A small number of named service providers have limited access in order to operate the service, and each is bound by a data processing agreement. They are listed in our privacy policy.
Your rights
You can access, correct, export, or delete your data at any time. Email us and we will action your request within 30 days.
We retain account data for as long as your account is active. If you close your account, we delete personal data within 30 days, retaining only what is required for legal and accounting purposes.